For our employees who are lesbian, gay, bisexual, transgender and queer (LGBTQ+), the Hess Medical Plan includes the Anthem Inclusive Care Program. This no-cost program is there to help you find doctors who will treat you with dignity and respect and who are experienced in providing compassionate, high-quality LGBTQ+ health care.
If you’re enrolled in the Hess Medical Plan, Anthem Inclusive Care can assist you with things like:
Finding primary and specialty providers with LGBTQ+ experience
Counseling for behavioral health and emotional well-being
Obtaining support for workplace inclusion
Locating HIV/AIDS treatment and PrEP medication
Obtaining information about sex reassignment surgery and benefits
Providing ways to support a family member or friend who is LGBTQ+
View this flyer for details. For more information, visit anthem.com or call Anthem Member Services at 1-800-854-1834.
Cleveland Clinic Cardiac Care
Your heart means everything to you. If you’re diagnosed with a heart condition, the Hess Medical Plan includes exclusive access to a virtual, complimentary clinical review with a cardiac expert at Cleveland Clinic, one of the nation’s leading heart care hospitals.
Cleveland Clinic and Anthem will work together to provide you access to Cleveland Clinic’s specialists who can explain heart conditions and care options, provide personalized feedback
on your condition and find out if Cleveland Clinic can assist with your care.
View this flyer for details and find out how to request a no-cost virtual clinical review.
Concierge Cancer Care
If you’re faced with a cancer diagnosis, you’ll need support through each step of the recovery journey. That’s what Anthem’s Concierge Cancer Care program is all about. Here’s what you can expect:
Expert guidance by experts at Cleveland Clinic through the Virtual Second Opinion program. Plus, you’ll have a registered nurse and medical doctor work with you throughout your journey to make sure you’re getting the care you need.
Premier treatment from top cancer treatment facilities through Anthem’s partnership with Centers of Excellence (COE) across the country. You’ll have access to the latest clinical trials and cutting-edge treatments that fit your specific condition. Plus, you’ll get VIP service to make sure you’re as comfortable as possible.
Peace of mind knowing that you’re fully covered for travel expenses and accommodations for you and a companion when you travel to a COE for treatment. You’ll also get access to a TytocareTM device that allows you to regularly check your symptoms from the comfort of your home and connect with doctors 24/7 who will review your results.
View this flyer for details and find out how to connect with Anthem’s Concierge Cancer Care.
Who can participate?
You, but only if you enroll in the Hess Medical Plan.
WINFertility
Fertility Management
This fertility management program provides support if you’re facing struggles building the family you want.
WINFertility’s Fertility Support Program offers:
24/7 access to specially trained nurse care managers
Help selecting the right doctor for your needs within Anthem’s network
Information about testing, types of infertility and treatment and medication options
Authorizations, care recommendations, pharmacy assistance and specialist referrals
Who Can Use This Program?
If you’re enrolled in the Hess Medical Plan, this program is free for you and your enrolled spouse or domestic partner.
Hinge Health offers digital physical therapy exercises and education for musculoskeletal conditions (like chronic low back, knee, neck, hip or shoulder pain). The Hinge Health program includes education, exercise therapy, behavioral health support and access to a personal health coach.
Programs are also available for individuals:
At risk for developing musculoskeletal conditions
With a recent injury with acute pain
Who will have or have had surgery
Hinge Health also offers the option to get an expert medical opinion about the musculoskeletal condition you’re experiencing. To help ease severe or acute pain, electromagnetic stimulation therapies are also available.
Who Can Use This Program?
If you’re enrolled in the Hess Medical Plan, this program is free for you and your enrolled dependents age 18 and up.
Livongo offers digital diabetes and hypertension management that helps those with diabetes or prediabetes control their blood sugar levels, manage hypertension and help prevent future health complications.
The diabetes management program includes diabetes education, access to expert coaches, unlimited strips and lancets and an advanced blood glucose meter.
Diabetes prevention starts with reducing the A1c level through nutrition, exercise and weight management. Lowering your A1c can improve your health and help lower your risk of being diagnosed with diabetes.
If you have high blood pressure, you may want to consider the hypertension program offered through Livongo. If you enroll, you’ll receive a free blood pressure monitor and you’ll have access to digital health coaching with personalized support.
Who Can Use This Program?
If you’re enrolled in the Hess Medical Plan, this program is free for you and your enrolled dependents age 18 and up.
The Hess Medical Plan will pay a higher benefit (90 percent in-network coverage after deductible; you pay 10 percent) if you go to an Anthem Blue Distinction Center for knee, hip and spine procedures. Blue Distinction Centers are higher quality, lower cost facilities that save money for you and Hess.
For more information, visit anthem.com or call Anthem Member Services at 1-800-854-1834.
Dependent Care Flexible Spending Account (DCFSA)
Your current election will not carry over, so you’ll need to elect an amount to contribute for 2024 during Open Enrollment. Otherwise, changes are allowed only if you have a qualified life event.
Health Savings Account (HSA)
Your current election will not carry over, so you’ll need to elect an amount to contribute in 2024. You can do this during Open Enrollment or anytime in 2024.
