COVID-19 Virgin Pulse Resources

Adjust to a New Normal

Virgin Pulse has teamed up with five key partners to help support your well-being during the COVID-19 crisis. These tools are free to use through May 31, 2020:

  • Aaptiv—Access to thousands of at-home cardio and relaxation classes created and guided by world-class certified trainers.
  • Enrich—Financial resources to help keep your finances in good health during this uncertain time.
  • Whil—A daily menu of mini-courses to manage stress, anxiety, mental well-being and sleep issues.
  • meQuilibrium—Simple, effective tools to manage uncertainty, stress and anxiety with daily moments of calm and reassurance.
  • Zipongo—A digital nutrition platform that connects you with food delivery, immune-boosting recipes and help to avoid over-snacking while staying at home.

COVID-19 and Your Medical Benefits

Hess Medical Plan

If you are diagnosed as having COVID-19, you won’t have to pay for COVID-19 treatment from doctors, hospitals and other health care providers in Anthem’s network. And testing is covered at 100% whether it’s done in or out of Anthem’s network. However, a doctor must order a test for you. Check Anthem’s website for more information.


Anthem Resources

Sydney Care App

This free app includes a Symptom Checker to help you assess your symptoms and potential risk for COVID-19. If you discover you need medical care, the app can connect you to a board-certified doctor through a Virtual Care text session or LiveHealth Online video chat session. Your first two Virtual Care text sessions are free through December 31, 2020. Additional text visits are $19 each. LiveHealth Online visits are free until further notice.

Download the Sydney Care app to your mobile device from the App Store or Google Play.


Coronavirus Test Site Finder

Get information on COVID-19 testing centers near you.

COVID-19 and LiveHealth Online

Visit a Doctor 24/7 with LiveHealth Online

As we fight the COVID-19 pandemic, it’s good to know you can get medical treatment without burdening our hospitals and health care facilities. With LiveHealth Online, you can visit a doctor in the safety and security of your own home. Video visits are now covered at 100% until further notice.

Get help with health issues, including:

  • Colds
  • Flu
  • Allergies
  • COVID-19
  • Sinus infections
  • Pink eye and other eye infections
  • Bronchitis
  • Psychological issues
  • Diarrhea
  • Urinary tract infections
  • Rashes

What if I have questions about tax considerations?

Consult your tax advisor for information about the tax consequences of reimbursements you receive from the program and help in filing Form 8839.

Are there tax considerations I should be aware of?

Yes, there are. Hess intends that benefits you receive through the Adoption Assistance Program not be considered income for federal income tax purposes, to the extent permissible under Internal Revenue Code section 137. The IRS adjusts the tax credits and income limits periodically. You should consult with a professional tax advisor regarding the latest published figures. Please note that state and local taxes may also apply to benefits you receive through this program.

You are responsible for understanding the tax treatment of benefits you receive through the program and for claiming any applicable income exclusion by filing a Form 8839 along with your federal income tax return.

Consult your tax advisor for information about the tax consequences and help in filing Form 8839.

How do I get the Adoption Assistance Program Reimbursement Form?

Click here. You can also get the form by calling myHR at 1-713-496-7600.

Will taxes be taken out of the reimbursement?

It depends. No federal taxes will be taken out of the reimbursement, but state and local taxes may apply.

Where do I send my completed form?

Submit your form—along with scanned bills or receipts—to Alternatively, you can mail this form and copies of your bills or receipts to:

Adoption Assistance Program
Hess Corporation
1501 McKinney Street
Houston, TX 77010
Attn: myHR Team

How do I get reimbursed?

When the adoption is finalized, complete the Adoption Assistance Program Expense Reimbursement Request Form and submit it via email to Along with the form, you’ll need to submit copies of bills or receipts that substantiate the nature and amount of each expense incurred.

This website provides highlights of the Hess Corporation benefits plans and programs for 2021. If there is any discrepancy between the information provided on this website and the official plan documents, the official plan documents will govern. Hess reserves the right to amend or terminate the plans at its discretion at any time.