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COVID-19 and Your Prescription Drug Benefits

Testing Kits

Express Scripts members are eligible to receive up to eight at-home COVID-19 tests at the pharmacy counter every 30 days for a $0 copay. Learn more.

COVID-19 and Paying for Child Care and Elder Care Expenses

You have until December 31, 2022, to spend your 2021 DCFSA balance. This gives you an additional full year to use your 2021 DCFSA money.

In 2022, annual contributions to your DCFSA will revert back to $5,000 ($2,500 if married and filing separate income tax returns).

1. Review What’s Changing

Most of your benefits will remain the same for 2021 but there are a few changes and enhancements.

Cost of Coverage

You can view your 2021 costs for each benefit plan at empyrean.hess.com. Here’s a review of what’s changing for 2021:

• Medical and Dental Plan Rates—will stay the same in 2021. Keep in mind that because there will be 26 pay periods instead of 27, the rates will look slightly higher per pay period.
• Optional Life Insurance Rates—are increasing for you (by 8.3 percent) and your spouse (by 7.5 percent).

Health Savings Account (HSA)

IRS contribution limits are increasing, so you can contribute more to your HSA in 2021:

Health Management Programs and Medical Plan Features

We’re adding some health management programs and medical plan features that can improve your well-being and stretch your health care dollars. There are no elections required for these programs during Benefits Open Enrollment. You use them when you need them. Look for more information about them in 2021.

• To help control blood sugar levels, Livongo offers a digital diabetes management solution. If you enroll in the program, you’ll receive a glucose meter, unlimited test strips and lancets, as well as educational materials and access to expert coaches. Your glucose meter automatically uploads your blood glucose readings to your member portal on the Livongo website. The meter also provides graphs, insights and real-time tips on how to improve your blood sugar numbers. If you’re enrolled in the Hess Medical Plan, this program is free to you and your enrolled family members age 18 and up. Learn more.

• Individuals looking to expand their family can get help with the WINFertility family-building program provided by Anthem. The program offers access to quality fertility treatment, trained nurse professionals as well as information about testing and medication options. Learn more. Or, contact WINFertility at 1-866-217-9482, or go to winfertility.com.

• Health care facilities and providers recognized for their expertise in delivering specialty care are designated as Anthem Blue Distinction Centers. When you use an Anthem Blue Distinction Center for knee or hip replacements or spinal surgery, the plan pays higher benefits—you pay only 10% of the surgery cost (after you’ve met your deductible). For more information, call Anthem Member Services at 1-800-854-1834 or go to anthem.com.

COVID-19 Virgin Pulse Resources

Adjust to a New Normal

Virgin Pulse has teamed up with five key partners to help support your well-being during the COVID-19 crisis. These tools are free to use through May 31, 2020:

• Aaptiv—Access to thousands of at-home cardio and relaxation classes created and guided by world-class certified trainers.
• Enrich—Financial resources to help keep your finances in good health during this uncertain time.
• Whil—A daily menu of mini-courses to manage stress, anxiety, mental well-being and sleep issues.
• meQuilibrium—Simple, effective tools to manage uncertainty, stress and anxiety with daily moments of calm and reassurance.
• Zipongo—A digital nutrition platform that connects you with food delivery, immune-boosting recipes and help to avoid over-snacking while staying at home.

COVID-19 and Your Medical Benefits

Hess Medical Plan

COVID-19 testing is covered at 100 percent through the Hess Medical Plan when you have a doctor order a test for you.

Over-the-counter (OTC) COVID-19 testing kits from in-network pharmacies are now covered through Express Scripts. Members are eligible to receive up to eight at-home COVID-19 tests at the pharmacy counter every 30 days for a $0 copay. Learn more.

Anthem Resources

Evaluate Your Symptoms

Use Anthem’s COVID-19 Symptom Assessment tool based on CDC recommendations to better assess whether you may have contracted COVID-19.

CDC Resources

Find COVID-19 vaccines near you.

COVID-19 and the EAP

Stay Healthy and Informed with Health Advocate

Click on the EAP+WORK/LIFE tab at the top of your Health Advocate homepage to access the COVID-19 Resources tile, as well as content on emotional well-being, personal growth, relationships, and financial, legal and health issues.

And don’t forget about Health Advocate’s services, referrals and support for work and family issues. They’re free and available 24/7. Hess covers all of your calls to Health Advocate and up to eight outpatient counseling sessions per issue per calendar year in full.

Health Advocate is Ready To Help

If you need support during this time of crisis, contact Health Advocate at 1-877-583-8787 or healthadvocate.com/hess.

How do I designate a beneficiary?

You must designate a beneficiary for your HSA to ensure that, in the event of your death, the benefits are distributed according to your wishes. To designate or change beneficiaries for your HSA, visit the Hess Benefits Center at Empyrean. Click My Benefits Profile, then the Beneficiaries tab.

How do I file a claim?

Go to wageworks.com > Claims & Activity > Submit Receipt or Claim. You’ll have the option to Pay Me Back or Pay My Provider. You can also call WageWorks at 1-877-924-3967 for assistance.

Can I take my money with me if I leave Hess?

Yes. Your HSA belongs to you, and you may leave it with Fidelity.

Can I use HSA money next year if I waive coverage?

Yes. You can continue to use the HSA money for eligible health care expenses. However, you cannot contribute to the HSA when you are no longer covered by a high deductible plan.