Have a general question about your benefits? Check out the frequently asked questions below. If you have additional questions, contact the Hess Benefits Center at Empyrean for health and security benefits or the Hess Benefits Center at Fidelity for pension and savings benefits.
FREQUENTLY ASKED QUESTIONS
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Why was the Hess Cash Accumulation Formula Pension Plan introduced?
As it has for all company practices, the Board of Directors initiated a thorough review of all U.S. benefits programs to be sure that they are appropriate now that we are a much smaller, E&P company. We considered value to employees, attractiveness to recruits and cost.
Our analysis showed that our peers, and many companies outside of our industry, have moved away from traditional final average pay pension plans like ours to plans that are similar to the Hess Cash Accumulation Formula Pension Plan. Also known as cash balance pension plans, these plans are typically easy to understand because the earned value is visible from day one and the money can be taken with you when you leave the company. Offering this new formula to employees hired on or after January 1, 2017, will save millions of dollars over time. More importantly, it positions Hess to reaffirm and strengthen its commitment to existing employees (hired before January 1, 2017) to provide a pension benefit based on the Traditional Formula while providing a sustainable pension benefit to new and future employees (hired on or after January 1, 2017) under the Cash Accumulation Formula.
Why didn’t we move everyone into the new plan?
Hess wanted to honor the commitment we made to you when you joined the company and preserve the benefit.
Can I change to the Cash Accumulation Formula?
No. We considered that approach, but our analysis showed that very few, if any, employees hired before January 1, 2017, would benefit from the new plan (and no one would after a relatively short time) and there may be legal risk should someone make a poor choice that could not be reversed later.
Are any changes being made to the current Traditional Formula Pension Plan?
No changes are being made to the Traditional Formula Pension Plan for employees hired before January 1, 2017.
How do I know how much I might earn by retirement?
Go to the Hess Benefits Center at Fidelity and use the online pension calculator. You can change different variables, such as when you take the benefit, form of payment and how much, if any, you wish to leave for a loved one.
What happens if I leave, decide to come back and get rehired?
If you leave and return to Hess on or after January 1, 2017, your pension benefit would be based on the Cash Accumulation Formula. You may have also earned a pension benefit under the Traditional Formula.
Can I receive a lump-sum payment when I leave the company or retire?
No, a lump-sum payment is not available with the Traditional Formula Pension Plan. For more on your payment options, please see the Understand Your Payment Options section here.
What happens if I'm an expat and localize into the U.S. after January 1, 2017?
Employees with a Hess hire date prior to December 31, 2016, coverage who localize on or after January 1, 2017, will participate in the Traditional Formula Pension Plan.
Is the Traditional Formula Pension Plan in jeopardy of being discontinued in the future?
We have no plans to do so. We conducted a thorough analysis and are satisfied with the decision to leave the plan in place without making any changes. However, as with all benefit plans, Hess reserves the right to change, amend or terminate the Pension Plan in the future.
When will I receive the company HSA contribution?
Hess will contribute the full annual amount for employee only coverage and employee + one or employee + family coverage at the beginning of the year. For new hires, these amounts are prorated based on the calendar quarter of hire and contributed to the new hire’s account during the first two weeks of the calendar quarter following the calendar quarter of hire. See the Health Savings Account (HSA) section for details.
Do I have to do anything to receive the Hess HSA contribution, such as an annual physical?
No. There are no requirements to receive the Hess HSA contribution, except you must be an active employee with an open HSA on the first work day of the year. For new hires, the Hess HSA contribution is prorated based on the calendar quarter of hire and contributed to the new hire’s account during the first two weeks of the calendar quarter following the calendar quarter of hire.
When can I change my HSA contributions?
You can change your HSA contributions anytime during the year. To change them online, go to the Hess Benefits Center at Empyrean and:
- On the home page, click the Change Your Current Coverage tile.
- Select Change in Health Savings Account then Continue.
- Enter today’s date, select the eligibility agreement and click Continue.
- Review or correct your information, then click Continue.
- Confirm you meet the IRS HSA eligibility criteria, select Yes then Continue.
- Click Change for HSA and update your contribution to an allowed amount, then Save.
- Click Continue to verify your coverage, Continue to the confirmation screen and Save your coverage update.
You can also call the Hess Benefits Center at Empyrean and ask a benefits representative to make the change for you. They will update it in the system for you while on the phone.
What is a Health Savings Account (HSA)?
An HSA lets you save money for eligible medical expenses on a before-tax basis. You and Hess can both contribute to an HSA. Your HSA belongs to you. It’s also portable. If you leave Hess, it goes with you. Unlike a Flexible Spending Account, you don’t forfeit unused money at the end of the year. Money in your HSA rolls over year to year. You can learn more about the rules governing HSAs in IRS Publication 969.
How does an HSA work?
You can use money in your HSA to pay for eligible medical, prescription drug, dental and vision expenses that you pay out of pocket, such as deductibles and copays. You can make payments directly to providers using the HSA debit card or the online payment feature, or you can request an HSA checkbook. If you don’t have enough money in your HSA, you can pay expenses with other money, and then reimburse yourself later when you have more money in your HSA. Or, you can leave the money in your HSA and let it grow tax free.
What expenses can be paid from an HSA?
In general, eligible expenses include medical, prescription drug, dental and vision expenses that you pay out of pocket, such as deductibles, co-insurance and co-pays. Besides those common expenses, eligible expenses also include premiums for certain qualified long-term care insurance or COBRA coverage. You can also use it to pay Medicare premiums or other health insurance (but not premiums for a Medicare supplement policy). A full list of these expenses is described in IRS Publication 502.
How much can I contribute to an HSA?
That’s up to you. Hess makes a contribution at the start of each year to your HSA. The amount Hess contributes depends on whether you have individual coverage or coverage that includes dependents. Then, each year, you can contribute up to a maximum total amount set by the IRS. See the Health Savings Account (HSA) section for IRS annual limits.
If you are an active employee, you fund your HSA with before-tax dollars. If you are a retiree, you fund your HSA with your own after-tax dollars and take a tax deduction when you file your federal income tax return.
Does the HSA catch-up contribution apply to my spouse who is age 55 or older, too? Can I contribute an additional $2,000 total for me and my spouse?
No. You can only contribute the additional $1,000 for yourself due to IRS limits.
Can my spouse contribute to my HSA?
Yes. Your spouse can contribute to your HSA after-tax, since this cannot be done through payroll deductions, and then you can deduct the contribution amount on your tax return. Total HSA contributions to your account cannot exceed the IRS limits.
Who is eligible to set up an HSA?
To set up an HSA, you must be covered by a qualified high deductible plan, like the Hess Medical Plan. You are not eligible if you have other medical coverage (including a regular (not-limited purpose) Flexible Spending Account), such as through a spouse’s employer, TRICARE or Medicare, that does not qualify as a high deductible plan. You also are not eligible to set up an HSA if you are eligible to be claimed as a dependent on anyone else’s tax return.
When can I start to use my HSA?
Once your account is open, a deposit has been made to your account and funds are available, you can start using your HSA. You control the money once it’s in your account. You must have enough money in your account to cover any withdrawals you make.
How will I know how much is in my HSA?
You can view your HSA information anytime online. Visit the Hess Benefits Center at Fidelity.
What are the tax advantages of my HSA contributions?
Eligible contributions to the HSA are not subject to federal income taxes. Eligible contributions also are not taxed by most states. Any earnings on your HSA are also not subject to federal income taxes or most state income taxes. Money withdrawn to pay eligible expenses is not subject to federal income taxes or most state income taxes.
Can I invest my HSA funds?
Yes. Once you’ve saved enough in your HSA to cover current qualified medical expenses, you can invest any additional contributions for your future, including retirement. You can invest your HSA dollars now, as there is no account minimum requirement before you can invest.
What if I have a big medical expense early in the year that exceeds my HSA balance?
If this happens, you could:
- Pay the provider out of pocket and reimburse yourself over time as your payroll deductions (or after-tax contributions if you are a retiree) are deposited into your HSA. You could reimburse yourself by using your HSA checkbook, or go online and transfer funds from your HSA to your bank account.
- Access other savings or short-term investments you have.
- Increase your annual election up to the IRS limit if you have not already done so.
Remember: One of the main purposes of an HSA is to provide long-term savings that grow. Having a tax-protected “nest egg” at retirement to pay medical expenses and Medicare premiums adds a level of financial security for your retirement years.
What if I have a medical expense that is more than the money in my HSA?
If you don’t have enough money in your HSA to pay for an expense, you can pay for the medical expense out of your own pocket. Once you have enough in your HSA, you can reimburse yourself. If you use your payment card for an amount that is more than the balance in your HSA, the transaction will not go through. If you write a check from your HSA checkbook for an amount exceeding your balance, the check will be returned to you, and you will incur an insufficient funds charge. So keep track of your balance.
Do I have to pay for eligible expenses using my HSA?
No. You choose how to use the money in your HSA. You could pay the expense out of pocket with after-tax dollars and leave the money in your HSA to continue growing tax-free for future use.
Can I use the money in my HSA for anything other than eligible medical expenses?
Yes, but you might not want to. You can withdraw money from your HSA for any purpose. However, if it’s not an eligible expense, you will pay income tax on the amount withdrawn, plus a 20 percent penalty. Depending on your tax bracket, you could lose 50 percent on the value of money withdrawn. (The 20 percent penalty does not apply in the event of death, disability or once you reach age 65, but you still pay tax.)
How do I report HSA withdrawals that are used for non-eligible expenses?
You must report withdrawals for non-eligible expenses on your tax return. Consult your tax advisor for details.
What records will I need to keep about my HSA?
You are responsible for keeping records to prove eligibility for your contributions and withdrawals for eligible medical expenses. If your tax return is audited, you might be asked to provide documentation to show that you used your HSA to pay for eligible medical expenses. You should receive tax forms showing total annual contributions as well as total withdrawals from your HSA:
- Form 1099-SA notifies the IRS of withdrawals made from your HSA during the tax year.
- Form 5498-SA notifies the IRS of contributions made to your HSA during the tax year.
Do I have to submit supporting documents to the HSA administrator when I submit expenses?
No. You do not have to provide supporting documentation to the HSA administrator. Just keep your documentation of eligible expenses so you have it in case you are audited by the IRS.
What if I already have an HSA?
It’s possible to connect, roll over or transfer funds in an existing HSA from a different employer to your Hess HSA. Contact Fidelity for forms and information. Rollovers and transfers are subject to IRS restrictions. Please contact your tax advisor for information.
Is there a cost to establish an HSA at Hess?
If you are an active employee or retiree, there is no charge to set up an account at Hess, and the company pays the monthly administrative fee. If you are no longer enrolled in the Hess Medical Plan, this fee will be automatically deducted from your account each month. Other banking fees may also apply.
What do I need to do to open an HSA?
After you enroll in the Hess Medical Plan, you must complete the process of opening an account. Visit the Hess Benefits Center at Fidelity, click Open an HSA and follow the instructions. If the HSA administrator needs more information, they will contact you directly. If you choose not to have an HSA, please call the Hess Benefits Center at Empyrean as soon as possible to close the account.
How often can I contribute? Is there a limit as to how much I deposit with each contribution?
If you are an active employee making before-tax payroll deductions, you contribute each pay period. If you are a retiree or want to make after-tax contributions, you can contribute as often as you want, as long as total contributions don’t exceed the IRS maximum. HSA contributions are tax-deductible up to the IRS maximums for single or family coverage. You are responsible for ensuring that your contributions do not exceed these maximums.
If I enroll in the Hess Medical Plan, must I contribute to an HSA or make before-tax payroll deductions?
No. You are not required to contribute to your HSA, and you do not have to contribute in order to receive the company contribution.
Is there a minimum amount I must contribute to my HSA each year?
No, there is no minimum. There is only an IRS maximum each year.
If I elect the Hess Medical Plan, does the company monitor whether I am eligible for the HSA and my contribution amount?
No, although your payroll deductions will automatically stop when you reach the maximum allowed for your circumstances. Otherwise, you alone are responsible for monitoring your eligibility for the HSA, the maximum amount of contributions that you can contribute and whether the expenses that you submit are eligible for reimbursement. Neither the company nor the HSA administrator makes these decisions. If your federal income tax return is audited by the IRS, you may be required to prove your eligibility for the HSA, as well as the level of contributions made and distributions received. Therefore, it is very important that you educate yourself on these issues and retain appropriate documentation.
Helpful information is available on the IRS website (irs.gov), including Publication 969, which covers HSAs. You also may want to consult with a tax professional.
What if I contribute more to the HSA than the tax rules allow in my circumstances?
The maximum amount you may contribute for a year depends on your unique circumstances. You are required to monitor your own contributions to make sure you do not contribute more than this maximum amount. If you do make contributions in excess of the limit, you can request a return of excess contributions up until the April tax-filing deadline. Contact the Hess Benefits Center at Fidelity for details. Any excess amounts not returned to you prior to the tax deadline are subject to both income and excise taxes.
How will I receive my HSA statements?
You can have your statement mailed to you or view them online. You can opt out of receiving paper statements online.
What happens to the money in my HSA if I waive medical coverage?
You still own your HSA and you can continue to use it to pay for qualified medical expenses. But you will not be able to make new contributions to your HSA. Please note if there is no activity on the account, funds could be turned over to the state after a number of years of inactivity (this varies by state). If there are no funds in the account, the account could be closed after a certain amount of time of inactivity. Contact the Hess Benefits Center at Fidelity to see what could happen under any of these scenarios.
What happens to my HSA if I terminate employment with Hess?
All funds in your HSA are yours to keep, whether you terminate employment or retire. You can:
- Keep your HSA with Hess and pay the monthly maintenance fees as an individual account; or
- Transfer your funds to another qualifying HSA.
What’s an example of how I can use my HSA to pay for a dependent’s health care even if I’m no longer covered by a qualifying high deductible health plan?
Say you accumulated $5,000 in an HSA, but now you are not eligible to contribute to one. Say, too, that you are married and your spouse has a big, unreimbursed medical expense. You could withdraw money from your HSA tax-free to pay your spouse’s eligible medical expenses that aren’t reimbursed by a health plan. You could also do this for any tax dependent at any time, regardless of whether the person is enrolled in a high deductible plan.
Can people age 65 or older withdraw funds for any reason without a penalty?
Yes, but any withdrawals that are not for medical expenses are considered taxable income.
Is the Hess Medical Plan a high deductible plan?
Yes. The Hess Medical Plan is a qualified high deductible plan, which means it meets IRS requirements and can be paired with a Health Savings Account (HSA). A high deductible plan is a cost-effective medical plan with a deductible that is higher than traditional medical plans, such as a Preferred Provider Organization (PPO) or Health Maintenance Organization (HMO). Usually your share of the cost of coverage (the monthly contribution cost or premium) is lower, but you have to pay more health care costs yourself (your deductible) before the plan starts to pay its share (co-insurance) — except for preventive services. A high deductible plan can be combined with an HSA, which allows you to pay for certain medical expenses with tax-free dollars.
How does a high deductible plan provide value?
A high deductible plan provides value through:
- Lower premiums compared to traditional medical plans
- Preferred provider networks with discounted pricing
- A before-tax savings opportunity called a Health Savings Account (HSA)
For more information about HSAs, please see the Health Savings Account section of this FAQ.
Does the family deductible have to be met in full by each individual?
No. The family deductible is “aggregate,” which means all of your family’s expenses are added together to reach the deductible. Once the deductible is met, the plan will start sharing the cost for all of your family members. If only one family member has medical expenses, however, that one family member must satisfy the full family deductible before the plan pays benefits.
How are preventive services paid?
You don’t have to meet a deductible for most preventive services. The medical plan pays 100 percent. You also don’t have to meet a deductible for preventive prescription drugs. The plan pays 100 percent for generic preventive prescription drugs, and it pays 85 percent for brand-name preventive drugs.
What are some examples of preventive services?
Preventive services include routine annual exams, cancer screenings (such as mammography and colonoscopy), immunizations, blood pressure screening, cholesterol screening, alcohol misuse screening, type 2 diabetes screening and diet counseling, as well as similar services.
How are non-preventive services covered, like a doctor visit when I’m sick, or surgery in a hospital?
The deductible applies to all other services that are not preventive. You must meet the annual deductible in full before benefits are payable. Once you meet your deductible, the Hess Medical Plan pays 85 percent for in-network services and 65 percent for out-of-network services.
What are in-network services?
In-network services are those performed by a provider (like a doctor or hospital) who is in the medical plan’s network. Network providers contract for discounted pricing. You save money using in-network providers compared to using out-of-network providers that do not offer discounts.
What are out-of-network services?
Out-of-network services are those performed by a provider who is not in the plan’s network. Out-of-network providers do not provide discounted pricing. You will spend more money using out-of-network providers compared to in-network providers.
What happens if I use out-of-network providers?
When you use an out-of-network provider, the Hess Medical Plan administered by Anthem BlueCross BlueShield will pay co-insurance based on Anthem’s maximum allowed amount. You are responsible for any portion of the provider’s charge that exceeds this amount. For example, if you have met your deductible, the plan will pay 65 percent of the maximum allowed amount charge for out-of-network care. If your out-of-network provider charges $600 for a procedure and Anthem’s maximum allowed amount charge for the procedure is $500, you would pay 35 percent of the maximum allowed amount charge (35% x $500 = $175) plus the $100 that exceeds the maximum allowed amount, for a total of $275.
Where can I learn more about network providers and the differences in how benefits are paid?
Learn more about network providers online at anthem.com or by calling Anthem at 1-800-854-1834. You can find more information about how benefits are paid when you use in- and out-of-network providers by reviewing your 2022 Hess Benefits Decision Guide.
What is the name of the Anthem medical and vision network for Hess?
Hess uses the National BlueCard PPO network for medical and Blue View Vision network for vision.
What are all the network names?
- Medical: National BlueCard PPO
- Vision: Blue View Vision
- Pharmacy: National Plus
- Delta Dental:
- Delta Dental PPO (generally offer lowest contracted rates and greatest cost savings)
- Delta Dental Premier (offer contracted rates that help you save).
Can I enroll in the Hess dental or vision plan if I’m not enrolled in the medical plan?
Yes, you can enroll in dental if you’re not enrolled in medical since dental is a separate election. However, vision is included with medical, so you would need to elect medical to get vision coverage through Hess.
Are there any pre-existing limitations under the Hess Medical Plan?
No. Pre-existing conditions are covered under the Hess Medical Plan.
My spouse or domestic partner is eligible for coverage through her employer. Can I enroll her under the Hess Medical Plan or is there a penalty?
You can enroll your spouse or domestic partner in a Hess Medical Plan regardless of whether she has coverage available through her employer’s plan. Unlike many other companies, Hess does not charge a penalty or higher premium rates for spouses or domestic partners if they are eligible under their employer plan.
In an emergency, will my out-of-network hospital stay be covered?
In a true life-threatening emergency, emergency services provided by an out-of-network hospital emergency room will be processed at the in-network level. In a non-emergency or urgent care situation, check to see if the hospital is in network by calling Anthem before receiving care. If you use an out-of-network hospital for a non-emergency, the charges will be processed at the out-of-network benefit level. Keep in mind that you would be responsible for any charges above the maximum allowed amount established by Anthem. For more information, see the Summary of Benefits and Coverage.
When should I go to the emergency room (ER), and when should I go to an urgent care center?
You should go to the ER if you are experiencing a life-threatening emergency, such as lots of pain or bleeding, a broken bone, trouble breathing, sudden or worsening symptoms or risk of death. If you need urgent care for such things as cuts and scrapes, colds, bronchitis, strep throat or other infections, visit a retail clinic or urgent care center. Go to anthem.com to find an in-network facility. Review the ER vs Urgent Care flyer as a reference to know where to go for certain types of care.
I’ve just received bad news that I have a disease and want to find out more about it. What resources are available?
Hess offers a variety of resources including Health Advocate and the Employee Assistance Program.
What happens to my medical coverage if I terminate employment with Hess?
You will automatically receive medical coverage for 30 calendar days after your termination date. After that period, you have the opportunity to enroll in COBRA, which can extend your medical coverage for up to 18 months. If you elect COBRA, you will have to pay the full cost of coverage (there will be no company subsidy).
What is LiveHealth Online?
LiveHealth Online is a service provided by Anthem where you can access a board-certified doctor at any time of day, wherever you are. You can have face-to-face conversations with a doctor on your computer or mobile device. It’s medical advice the moment you need it. And it costs the same or less than you’d pay for a regular doctor visit.
Does the Short-Term Disability (STD) program cover three months of maternity leave at 100 percent salary?
No, unless you were disabled for three months. You only get full pay for the first three months of maternity leave if you are disabled and approved for the full three months of leave. The leave administrator will approve eight weeks of disability for maternity leave (regardless of the type of delivery). You can also take an additional eight weeks of Paid Family Leave for child-bonding time at 100 percent of pay. For more information on Paid Family Leave, click here.
STD kicks in after five days. Does that mean that if I’m sick (bad cold or the flu, for instance) and need to be out four or five days, I do not have to contact the leave administrator until it goes beyond five days?
Correct. You only have to call the leave administrator on the sixth day out.
Am I eligible?
You are eligible to participate in the program if you are a regular full-time employee working 30 or more hours per week. If both you and your spouse work at Hess, only one of you can request reimbursement for adoption-related expenses under this program.
When do I become eligible?
You are eligible to participate in the program from your first day of work at Hess.
Who can I adopt?
To receive reimbursement under this program, the child you adopt must be under age 18 and not your stepchild.
You can also adopt someone of any age who is physically or mentally unable to care for him or herself.
How much can I receive?
You can receive up to $10,000 per adoption, tax-free for up to two successful adoptions.
Any expenses reimbursed in an unsuccessful adoption before a successful adoption count toward the $10,000 reimbursement limit. The limit is reset after a successful adoption.
What expenses are eligible for reimbursement?
Necessary and reasonable expenses for the primary purpose of adoption are eligible for reimbursement through the program. These include:
- Application fees
- Home suitability studies
- Agency and placement fees
- Legal fees and court costs
- Immigration, immunization and translation fees
- Parent, child and family adoption counseling
Must I be employed by Hess to be reimbursed?
Yes. To be eligible for reimbursement, expenses must have been incurred and the adoption must be finalized while you are employed by Hess.
What happens if I leave Hess before I am reimbursed?
If you leave Hess, any eligible expenses incurred but not reimbursed prior to your last day at work are not eligible for reimbursement.
If I leave Hess, do I have to return reimbursements I’ve already received?
No. Any reimbursements you received prior to leaving Hess are yours to keep.
How do I get reimbursed?
When the adoption is finalized, complete the Adoption Assistance Program Expense Reimbursement Request Form and submit it via email to myHR@Hess.com. Along with the form, you’ll need to submit copies of bills or receipts that substantiate the nature and amount of each expense incurred.
Where do I send my completed form?
Submit your form—along with scanned bills or receipts—to myHR@Hess.com. Alternatively, you can mail this form and copies of your bills or receipts to:
Adoption Assistance Program
Hess Corporation
1501 McKinney Street
Houston, TX 77010
Attn: myHR Team
Will taxes be taken out of the reimbursement?
It depends. No federal taxes will be taken out of the reimbursement, but state and local taxes may apply.
How do I get the Adoption Assistance Program Reimbursement Form?
Click here. You can also get the form by calling myHR at 1-713-496-7600.
Where can I get more information about the program?
Are there tax considerations I should be aware of?
Yes, there are. Hess intends that benefits you receive through the Adoption Assistance Program not be considered income for federal income tax purposes, to the extent permissible under Internal Revenue Code section 137. The IRS adjusts the tax credits and income limits periodically. You should consult with a professional tax advisor regarding the latest published figures. Please note that state and local taxes may also apply to benefits you receive through this program.
You are responsible for understanding the tax treatment of benefits you receive through the program and for claiming any applicable income exclusion by filing a Form 8839 along with your federal income tax return.
Consult your tax advisor for information about the tax consequences and help in filing Form 8839.
What if I have questions about tax considerations?
Consult your tax advisor for information about the tax consequences of reimbursements you receive from the program and help in filing Form 8839.
Who is Virgin Pulse?
Virgin Pulse is our wellness administrator with an intuitive platform (portal and mobile app) to help you build healthy habits, achieve your wellness goals and improve your well-being.
Who can participate?
Any Hess employee who works in the U.S. is eligible to participate and can benefit from the wellness program. You’ll have access to powerup.hess.com and the Virgin Pulse app. However, you must be enrolled in the Hess Medical Plan to receive an additional contribution to your HSA as your reward for reaching the required points in the program.
Can my spouse or domestic partner participate?
If your spouse or domestic partner is enrolled in the Hess Medical Plan, he or she is eligible to earn POWER UP points toward an additional HSA contribution. If he or she reaches 500 points, you’ll receive an additional $500 (for a total of $1,000) to spend or save in your HSA in 2024.
If I’m already registered in the wellness program, do I have to re-register?
No, you do not need to re-register if you have already registered at powerup.hess.com or through the Virgin Pulse mobile app.
How does my spouse or domestic partner register?
If your spouse or domestic partner is participating in POWER UP, he or she can register at join.virginpulse.com/hess. After signing up, they can access the POWER UP portal at iam.virginpulse.com.
What’s the deadline to reach 1000 points for me and 500 points for my spouse or domestic partner?
The deadline for earning enough POWER UP points to qualify for the additional HSA contribution from Hess in 2024 is August 31, 2023.
Is the HSA contribution I receive for earning 1000 POWER UP points in addition to the annual contribution Hess makes to my HSA?
Yes. The $500 HSA contribution you’ll receive from Hess in 2024 for reaching 1000 points is in addition to the contribution Hess makes to your account each year. And, if your spouse or domestic partner is enrolled in the Hess Medical Plan and earns 500 POWER UP points, you will receive an additional $500 HSA contribution for a total of $1,000 from Hess.
What if I earned 1000 points in 2023 but waive medical coverage in 2024?
Can I still get the $500 in my HSA?
No. You must be enrolled in the Hess Medical Plan and have an active HSA in order to receive the HSA contribution.
How do I order my fitness tracker?
You must first register on powerup.hess.com. Once you’ve logged in, and if you have not received a fitness tracker subsidy before, you will automatically receive a subsidy. Once you’ve logged in, the promotion for the discounted fitness tracker will automatically show up on your homepage (and on the Benefits page) unless you’ve received a fitness tracker subsidy before. You can apply the subsidy to the purchase of any available fitness tracker from Virgin Pulse’s store.
Can I use the fitness tracker subsidy for any other wellness item on the Virgin Pulse store?
No. You are limited in using the subsidy for fitness trackers only.
How do I sync my tracker to powerup.hess.com or the Virgin Pulse app?
From your member portal on powerup.hess.com, click your profile at the top right, then click Devices & Apps. From there, you can search for a compatible device or app and follow the instructions to sync.
What is a health assessment?
A health assessment examines lifestyle habits through a series of questions about your health, activity and nutrition. It can show you areas that may be holding you back from achieving your wellness goals. You’ll earn 200 points when you complete your health assessment at powerup.hess.com or on the Virgin Pulse app. You can also complete a health assessment by calling Virgin Pulse at 1-888-671-9395.
How do I complete my biometric screening?
You have the option to have a biometric screening done onsite (if offered at your office location), through your doctor or at a Patient Service Center. A biometric screening provides you with a snapshot of your current health, including measurements for cholesterol, glucose, blood pressure and body mass index (BMI). Complete your biometric screening and you’ll earn 200 points. From powerup.hess.com > Benefits page, click “Quest Diagnostic Biometric Screening” and follow the instructions to schedule your screening. Be sure to upload any necessary forms to the portal by the July 31 deadline.