Employee Assistance Program (EAP)

The Employee Assistance Program (EAP) is a confidential program available to help you find the services, referrals and support you need for work and family issues. Whether it’s job stress, legal issues, family problems or financial worries, EAP counselors can help around the clock, 24/7/365.

COVID-19 and the EAP

Stay Informed with Health Advocate

Get the facts about COVID-19 and learn how to keep you and your family safe and healthy with free webinars from Health Advocate.

The Psychological Effects of COVID-19

This 15-minute webinar addresses the emotional impact of the COVID-19 outbreak.

View Webinar

Facts, Information and Emotional Impact of COVID-19

This 49-minute webinar covers:

Understanding COVID-19
Identifying its symptoms
Preventing its spread
Developing self-care strategies
Helping your children cope
Managing stress and fear

View Webinar

Stay Healthy

Click on the EAP+WORK/LIFE tab at the top of your Health Advocate homepage to access the COVID-19 Resources tile, as well as content on emotional well-being, personal growth, relationships, and financial, legal and health issues.

And don’t forget about Health Advocate’s services, referrals and support for work and family issues. They’re free and available 24/7. Hess covers all of your calls to Health Advocate and up to eight outpatient counseling sessions per issue per calendar year in full.

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Health Advocate is Ready To Help

If you need support during this time of crisis, contact Health Advocate at 1-877-583-8787 or healthadvocate.com/hess.

How the EAP Can Support You and Your Family

You can use the EAP, even if you are not enrolled in any other benefit programs, for things such as:

Substance abuse
Emotional distress
Major life events, including births, accidents and deaths
Health care concerns
Financial or non-work-related legal concerns
Family/personal relationship issues
Work relationship issues
Concerns about aging parents
Finding child care and eldercare

Administered by Health Advocate, the EAP covers all of your phone calls and up to eight outpatient counseling sessions per issue per calendar year. And don’t worry—all contact is confidential, and no personal information you provide will be shared with the company.

Contacts

Health Advocate