Although you can go to a doctor, hospital or pharmacy that is not in the network (out of network), you will pay less if you choose to go to one that is in the network.

  • To see if your doctor is in the Anthem network, visit or call 1-800-854-1834.
  • If your doctor is not in the Anthem network, call 1-800-854-1834 and nominate your health care provider for possible inclusion.
  • Search for doctors and health care facilities that are in the Hess Medical Plan network and compare them, based on location, cost and quality, using the Find Care tool at

If no network provider is available where you need care, call Anthem — before receiving care — to approve using an out-of-network provider for in-network benefits. Without approval, you’ll receive out-of-network benefits.


Make your life easier with Anthem’s Sydney Health app. Sydney acts like a personal health guide, answering your questions and connecting you to the right resources at the right time. Receive alerts, reminders, tips and doctor suggestions based on your needs.

With just one click, you can do things like:

  • View and use digital ID cards
  • Find care and check costs
  • Review all benefits
  • See claims
  • Get fast answers with a chatbot

Download the app from the App Store or Google Play. Questions? Contact Anthem at or 1-800-854-1834.


Contact the Hess Benefits Center at Empyrean for questions about your health and security benefits and Benefits Open Enrollment at 1-877-511-4377, Option 1, Monday–Friday, 7:30 a.m.–5:30 p.m. CT.

This website provides highlights of the Hess Corporation benefits plans and programs for 2022. If there is any discrepancy between the information provided on this website and the official plan documents, the official plan documents will govern. Hess reserves the right to amend or terminate the plans at its discretion at any time.