In a true life-threatening emergency, emergency services provided by an out-of-network hospital emergency room will be processed at the in-network level. In a non-emergency or urgent care situation, check to see if the hospital is in network by calling Anthem before receiving care. If you use an out-of-network hospital for a non-emergency, the charges will be processed at the out-of-network benefit level. Keep in mind that you would be responsible for any charges above the maximum allowed amount established by Anthem. For more information, see the Summary of Benefits and Coverage.