Health Advocate

Hess offers Health Advocate to help you navigate the complexities of the health care and insurance systems. Health Advocate is a service staffed by registered nurses, doctors and benefit professionals who are familiar with Hess benefits and can help you take the complications out of health care. Health Advocate covers you and your dependents, parents and in-laws.

Health Advocate Can Help You:

Think through your choices during Open Enrollment
Find doctors, hospitals, dentists and other health care providers
Work with your insurance company to obtain approvals for services
Schedule appointments with providers, including hard-to-reach specialists
Resolve insurance claims
Get more information about test results or medications

Take advantage of Health Advocate today!

TIPS FOR WORKING WITH HEALTH ADVOCATE

Keep in mind that working with Health Advocate is collaborative — you may need to share information so a dedicated Health Advocate can offer informed, well-researched guidance.
Plan so you can allow a day or two for your Health Advocate to do the necessary research to provide a response. This may include making appointments for you.

Contacts

Health Advocate

NAVIGATE THE HEALTH CARE SYSTEM

Find qualified providers

Get help with medical claims and appeals