Know who to contact when you have questions about your benefits. Contacts for all topic areas are listed below. Use the filter feature to define your contact search by topic.
CONTACTS
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Fidelity
Get information about my HEALTH SAVINGS ACCOUNT (HSA)
View my HSA balance
Request reimbursement or pay my provider
Invest my HSA money
Fidelity
Manage my SAVINGS, PENSION & DEFERRED COMPENSATION benefits
Enroll in the Savings Plan
Change my investment elections
Run pension estimates
Change my beneficiaries
Fidelity
Get assistance with FINANCIAL PLANNING
Retirement planning
Budgeting
Investing
Empyrean
Manage my MEDICAL, DENTAL, LIFE INSURANCE, DISABILITY INSURANCE, HEALTH SAVINGS ACCOUNT (HSA) & VOLUNTARY benefits
Make changes to my benefits
Get my benefits questions answered
Change my beneficiaries
myHR@hess.com
Ask HR QUESTIONS about
My paycheck
U.S. employment verification
U.S. leave of absence
Education assistance
Other HR questions and support
Anthem
Get information about my MEDICAL COVERAGE
Find network providers:
- Medical Network: National PPO (Blue Card PPO)
- Vision Network: Blue View Vision
Get my claims questions answered
Request ID cards
Express Scripts
Get information about my PRESCRIPTION DRUG COVERAGE
Find network pharmacies (National Plus network)
Get my claims questions answered
Get estimates of drug costs
Set up mail order delivery
Delta Dental
Get information about my DENTAL COVERAGE
Find network providers (Delta Dental PPO or Delta Dental Premier)
Get my claims questions answered
Request ID cards
WageWorks
View information about my DEPENDENT CARE FLEXIBLE SPENDING ACCOUNT (DCFSA)
Health Advocate
Access the EMPLOYEE ASSISTANCE PROGRAM (EAP)
Get help with financial, legal, relationship, family and other life issues
Get referrals to professional counselors
Health Advocate
NAVIGATE THE HEALTH CARE SYSTEM
Find qualified providers
Get help with medical claims and appeals
Personify Health
Find information about our WELLNESS PROGRAM
LiveHealth Online
CHAT VIA VIDEO OR PHONE WITH A PHYSICIAN
Get help 24/7 for minor health concerns
myHess Rewards
Learn about all of my HESS REWARDS
Get a personalized snapshot of the estimated value of your Hess compensation and benefits, and many of the extras that are available to you
Matrix
REQUEST A LEAVE OR REPORT AN ABSENCE due to sickness or injury lasting more than five days
Short-Term Disability
Maternity
Family and Medical Leave Act (FMLA)
Paid Family Leave
Care.com
Find resources to help you manage life’s situations
Back-up child and elder care
Tutoring
Discounted products and services nationwide