Additional Medical Benefits

Hess offers a number of medical plan features and health management programs that can improve your well-being and stretch your health care dollars.

Medical Plan Features and Health Management Programs

Whether you’re managing a chronic medical condition, wanting to expand your family or looking for quality, cost-effective options for knee, hip or spine procedures, turn to the medical plan features and health management programs offered by Hess.

Medical Plan Features


Knee, Hip and Spine Centers

The Hess Medical Plan will pay a higher benefit (90 percent in-network coverage after deductible; you pay 10 percent) if you go to an Anthem Blue Distinction Center for knee, hip and spine procedures. Blue Distinction Centers are higher quality, lower cost facilities that save money for you and Hess.

For more information, visit or call Anthem Member Services at 1-800-854-1834.

Health Management Programs


Digital Diabetes and Hypertension Management

Livongo offers digital diabetes and hypertension management that helps those with diabetes or prediabetes control their blood sugar levels, manage hypertension and help prevent future health complications.

  • The diabetes management program includes diabetes education, access to expert coaches, unlimited strips and lancets and an advanced blood glucose meter.
  • Diabetes prevention starts with reducing the A1c level through nutrition, exercise and weight management. Lowering your A1c can improve your health and help lower your risk of being diagnosed with diabetes.
  • If you have high blood pressure, you may want to consider the hypertension program offered through Livongo. If you enroll, you’ll receive a free blood pressure monitor and you’ll have access to digital health coaching with personalized support.
Who Can Use This Program?

If you’re enrolled in the Hess Medical Plan, this program is free for you and your enrolled dependents age 18 and up.

For more information, go to or call 1-800-945-4355.


Digital Physical Therapy

Hinge Health offers guided digital physical therapy exercises and education for musculoskeletal conditions (like chronic low back, muscle and joint pain). The Hinge Health program includes education, exercise therapy, behavioral health support and access to a personal health coach.

Programs are also available for:

  • Chronic pain management
  • Injury recovery
  • Women’s pelvic health
  • Preventive care
  • Surgery care
  • Expert medical review

Learn more about these programs here. To help ease severe or acute pain, electromagnetic stimulation therapies are also available.

Who Can Use This Program?

If you’re enrolled in the Hess Medical Plan, this program is free for you and your enrolled dependents age 18 and up.

For more information, go to or call 1-855-902-2777.


Fertility Management

This fertility management program provides support if you’re facing struggles building the family you want.

WINFertility’s Fertility Support Program offers:

  • 24/7 access to specially trained nurse care managers
  • Help selecting the right doctor for your needs within Anthem’s network
  • Information about testing, types of infertility, treatment methods and medication options
  • Authorizations, care recommendations, pharmacy assistance and specialist referrals
Who Can Use This Program?

If you’re enrolled in the Hess Medical Plan, this program is free for you and your enrolled spouse or domestic partner. As of January 1, 2024, WINFertility manages the Adoption Assistance Program and the Surrogacy Support Program. These programs are available for all Hess U.S. employees, regardless of medical enrollment.

For more information, visit or call 1-866-217-9482.


If you’re faced with a cancer diagnosis, you’ll need support through each step of the recovery journey. That’s what Anthem’s Concierge Cancer Care program is all about. Here’s what you can expect:

  • Expert guidance by experts at Cleveland Clinic through the Virtual Second Opinion program. Plus, you’ll have a registered nurse and medical doctor work with you throughout your journey to make sure you’re getting the care you need.
  • Premier treatment from top cancer treatment facilities through Anthem’s partnership with Centers of Excellence (COE) across the country. You’ll have access to the latest clinical trials and cutting-edge treatments that fit your specific condition. Plus, you’ll get VIP service to make sure you’re as comfortable as possible.
  • Peace of mind knowing that you’re fully covered for travel expenses and accommodations for you and a companion when you travel to a COE for treatment. You’ll also get access to a TytocareTM device that allows you to regularly check your symptoms from the comfort of your home and connect with doctors 24/7 who will review your results.

View this flyer for details and find out how to connect with Anthem’s Concierge Cancer Care.


Your heart means everything to you. If you’re diagnosed with a heart condition, the Hess Medical Plan includes exclusive access to a virtual, complimentary clinical review with a cardiac expert at Cleveland Clinic, one of the nation’s leading heart care hospitals.

Cleveland Clinic and Anthem will work together to provide you access to Cleveland Clinic’s specialists who can explain heart conditions and care options, provide personalized feedback
on your condition and find out if Cleveland Clinic can assist with your care.

View this flyer for details and find out how to request a no-cost virtual clinical review.


For our employees who are lesbian, gay, bisexual, transgender and queer (LGBTQ+), the Hess Medical Plan includes the Anthem Inclusive Care Program. This no-cost program is there to help you find doctors who will treat you with dignity and respect and who are experienced in providing compassionate, high-quality LGBTQ+ health care.

If you’re enrolled in the Hess Medical Plan, Anthem Inclusive Care can assist you with things like:

  • Finding primary and specialty providers with LGBTQ+ experience
  • Counseling for behavioral health and emotional well-being
  • Obtaining support for workplace inclusion
  • Locating HIV/AIDS treatment and PrEP medication
  • Obtaining information about sex reassignment surgery and benefits
  • Providing ways to support a family member or friend who is LGBTQ+

View this flyer for details. For more information, visit or call Anthem Member Services at 1-800-854-1834.

This website provides highlights of the Hess Corporation benefits plans and programs for 2024. If there is any discrepancy between the information provided on this website and the official plan documents, the official plan documents will govern. Hess reserves the right to amend or terminate the plans at its discretion at any time.